Privacy Policy

Telecomunicaciones y Servicios del Norte, S.A. de C.V. (hereinafter “TSN”), with its registered office in Mexico, is responsible for the use and protection of personal data collected through the website www.tsn.com.mx (hereinafter, the “Site”), in compliance with the Federal Law on Protection of Personal Data Held by Private Parties and other applicable regulations.

TSN may collect the following personal data directly through the Site:

● Full name

● Email address

● Phone number

● Job title and/or organization

● Information voluntarily provided through contact forms

TSN does not collect sensitive personal data through the Site.

The personal data collected will be used for the following primary purposes:

● Responding to requests for information, contact, or quotes

● Following up on institutional or commercial communications

● Providing information about TSN’s solutions, services, or projects

● Establishing contact with interested government entities, companies, or institutions

Secondarily, the data may be used for:

● Sending institutional information, news, or updates related to TSN
If you do not wish for your data to be used for secondary purposes, you may indicate this through the contact methods listed in this policy.

The Site may use cookies or similar technologies to enhance the user experience, analyze browsing patterns, and optimize the content displayed.

These technologies do not directly collect personally identifiable information.

Users can disable cookies through their browser settings.

TSN does not transfer personal data to third parties, except in the following cases:

● When necessary to comply with legal obligations

● When required by a competent authority

● When the data subject has given express consent

Under no circumstances will personal data be sold.

The data subject has the right to:

● Access their personal data

● Correct inaccurate or incomplete data

● Have their data deleted when they believe it is no longer necessary for the stated purposes

● Object to the processing of their data for specific purposes
To exercise these rights, the data subject must submit a request to the following email address: [email protected]

The request must include:

● Name of the data subject

● Preferred method of communication for the response

● Clear description of the request

TSN will respond within the timeframes established by law.

TSN reserves the right to modify or update this Privacy Policy at any time.

Any changes will be posted in this section of the Site.

By using this Site, you acknowledge that you have read and agree to this Privacy Policy.

Last updated: January 2026